Introduction
Welcome to the VisiHost Documentation Center. Here you will find everything you need to know about our services, infrastructure, billing practices, and usage policies.
About VisiHost
VisiHost is a leading provider of game server hosting, Discord and Telegram bot hosting, Lavalink audio nodes, and Virtual Private Servers (VPS). We specialize in providing low-latency, high-performance hosting environments tailored to developers, gaming communities, and businesses.
Our core offerings include:
- Game Server Hosting: Reliable and lag-free hosting for games like Minecraft (Java and Bedrock).
- Bot Hosting: 24/7 hosting for Discord and Telegram bots built on NodeJS, Python, Java, and Bun.
- Lavalink Nodes: High-performance audio streaming servers, available in self-managed and fully managed configurations.
- VPS / Cloud Compute: Robust Linux virtual private servers tailored to developer needs.
- Database Hosting: Fully managed or scalable instances for MySQL, PostgreSQL, MongoDB, and Redis.
Getting Support
We provide several support channels to assist you:
- Community Support: Join our Discord Community to chat with other users and access quick community help.
- Technical Support: Open a ticket within our billing portal or through Discord for direct assistance from our engineering team.
- Billing Support: Open a billing-specific ticket for invoice inquiries, upgrades, and refund requests.
Status & Uptime
We take pride in our service reliability. You can view real-time system performance and historical uptime in our designated status channels.
Disclaimer: These policies are provided for informational and contractual purposes and should be reviewed by qualified legal counsel before publication.